PROTECT DIGITAL
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    • HOME
    • ABOUT US & FAQ
    • SERVICES
    • TAKEDOWN REQUEST
    • LEGAL
    • CONTACT US
PROTECT DIGITAL
  • HOME
  • ABOUT US & FAQ
  • SERVICES
  • TAKEDOWN REQUEST
  • LEGAL
  • CONTACT US

THE ESSENTIALS FAQ

Why does our brand or license need Online Marketplace protection? Or why do we need BETTER protection?

It is almost certain that unlicensed, counterfeit and illegally produced merchandise and other goods are being sold using your brand, identity or license right now on Amazon, eBay and other worldwide marketplaces. 

We can provide the solution -- our dedicated specialists will take down these infringing listings without the need for expensive legal consultations (we've got that covered) and we'll set up our system to monitor for new infringing listings daily and take those down too. You'll be fully protected and you'll be able to see exactly how and what we do to achieve that.

How much will it cost?

We believe in being clear and concise, and to achieve the best results, we always will recommend our bespoke protection services which we typically offer a fixed term service contract . Our pricing will be very competitive but depends on your exact requirements, so its difficult to give examples without first assessing the project. The cost of our service will be considerably lower and far greater in value to you than the one-off and ongoing rates charged by law offices and you will  receive the same protection more quickly, more effectively and efficiently. We will also offer a number of other solutions and services as and when you may require them. All you need to get a quote is to get in touch with our friendly team.

How do I find out more and get a no-obligation quote?

Simply drop us a line via our contact page. We can then get some basic information from you for your quote, or give you the advice you need for your project. We aren't salesmen and hate any kind of pressured-approach. We believe in our services and skills and will let our research and client-care dedication be the thing that convinces you we can help.

About Protect Digital

With over twenty years experience in the field, Protect Digital was created with the purpose of highlighting the staggering, overwhelming and completely unsustainable amount of counterfeit, unlicensed and copyright/trademark breaching merchandise available on the worldwide online marketplaces. 

Through extensive research and investigation, we have identified millions of potentially illegal and unlicensed goods available on these online marketplaces and the rate of which new products appear for sale daily is staggering. No entity or license is safe from this issue and it must be addressed with the same vigor and dedication that is afforded to video and music licensing. The associated trademark and copyright loss is exactly the same and the estimated revenue loss in some cases can be surprisingly similar when relevant to the entity. In simple terms, a counterfeit t-shirt, photo print or an unlicensed coffee mug are generally just as damaging to revenue and reputation as a pirated DVD, illegally downloaded movie, or cracked application.


The continued growth of the two major online retail platforms in the UK, Amazon and eBay, is staggering. In 2018, Amazon's UK operation alone reported £8bn of revenue. For its entire European Marketplace as a whole (UK, DE, ES, IT are all linked together in operational regards), they reported £22bn in revenue, a rise of 15% on 2017. These figures are only expected to grow, even in a difficult financial environment. Similarly, eBay has reported sales of nearly £1bn in 2017, with higher revenues expected to be reported. This accounts for only the two major online marketplaces. Etsy, Facebook Shops, Instagram, AliExpress, Wish and countless other independent websites and sellers are also benefiting from our booming online economy.


Our goal, through our expertise and dedication to this cause, is to give back control to brands, personalities and license holders of their intellectual property in specific regards to merchandise and all other licensed products that are sold on worldwide online marketplaces.


We are advising clients of three specific issues for rights holders that must now be addressed with immediate urgency:


  • Loss of revenue. This cannot be underestimated. The affect on the value of licenses granted and lost royalties, the detrimental affect on the perceived value of the brand or entity, and the loss of product opportunity due to unlicensed and counterfeit goods is monumental. 


  • Loss of reputation and consumer confidence. Unlicensed and counterfeit goods represent a loss to consumers and research confirms that there is a detrimental affect to the brand or entity’s reputation when consumers purchase these goods. The vast majority of these consumers will be unaware that they are purchasing unlicensed or counterfeit goods. They are often sub-standard quality and represent poor value. The products are also illegal and even unknowingly purchasing such goods may represent a criminal challenge, yet another reason to protect consumers.


  • The moral and possible legal obligation (based on our analysis of UK/EU law changes for social media and stated proposals) to take action against these goods when notified of their existence. The online marketplaces themselves are not properly motivated nor obligated to remove them and place the said obligation on rights holders and representative agents to report the goods to them for take down.  


Protect Digital will “police” the worldwide marketplaces for our clients, identifying infringing listings through both automated and manual services, ensuring maximum effectiveness and protection. Online Marketplaces are held under no obligation to police listings and UK law enforcement/action fraud/FACT/Trading Standards offer inadequate support and resources to tackle the problem. This is why our service will become an essential part of not only your Brand Protection, but of your complete business operation, ensuring that illegal and unlicensed goods are no longer reducing your revenue and damaging your reputation.


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HOW TO GET STARTED WITH US

At Protect Digital we strongly believe in keeping things simple, clear and straightforward. We don't have mind-numbing sales pitches and jargon at the ready to confuse you. We will prepare a no-obligation and no-gimmick assessment of your brand or license as soon as you get in touch. You can send us a message to give you a call at your convenience, or you can drop us an e-mail anytime to get started. One of our specialists will prepare your report, using our bespoke web-crawling software, meaning we'll find infringements and problems that other companies miss. We'll then report back to you as soon as we can. From there you can choose to meet us in person where we'll go over the findings and offer our proposal and recommendations. 

If you have an urgent issue that needs addressing, we can get started almost immediately. Just get in touch.


When we started Protect Digital our aim was to offer a truly bespoke protection service, which is what we specialize in. We'll adapt our system and methods to suit your brand or license best and we'll use our resources to make sure you get the best possible service at all times. We're very confident that the services that we offer are far superior compared to what else is out there, and you'll be getting a truly tailored package for your brand or image, plus the added bonus of returning our clients loss of revenue, via our legal partners, Stirling Ackroyd Legal. 

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PROTECT DIGITAL LTD (Company No. 11928808)

International House, 24 Holborn Viaduct, London, EC1A 2BN, United Kingdom

(+44) 0330 133 0507

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